Beeztees Customer Journey Whitepaper
An research into the dog and cat owner
In 2020 Beeztees conducted a survey among 1,215 dog and cat owners in the Netherlands. From this research, a customer journey has been made, from the emergence of a need to the evaluation of products.
Gain insight into the pet owner
By reading this whitepaper you will gain insight into:
- Who the pet owner is.
- How the pet owner orientates.
- Through which channels the pet owner buys.
- Which things the pet owner pays attention to when purchasing products.
- How the products are evaluated.
This research gives you as a (r)etailer the opportunity to:
- Gain more insights who the pet owner really is.
- Respond better to the “touch points”/opportunities from the customer journey, to meet the wishes and needs of the consumer.
- General category vision from the animal department, to categorize the shelves better.
Have you become curious about the research? Fill in your details below and download the Beeztees Customer Journey Whitepaper for free.